We work with
companies to ease the transition
from legacy service models to a
single-source provider,
with the potential for lower costs and
enhanced service outcomes.
The
Active Service Contract Cost
Analysis examines
existing lab asset service
contracts across a single
service supplier, a single asset
type, or across all lab assets
and determines the total service
contract costs and, when
applicable, the total cost by
service, supplier and by asset
class. Data is provided for the
current year and annually for up
to four forward years, resulting
in a histogram that provides a
visual display of the impact of
estimated lab asset service
costs over time.
The
Work Flow-based Service
Requirements Analysis
starts with an
Asset Unit Usage Analysis
and
Service History Assessment
and uses this data to calculate
what service contract costs
should be based on actual asset
availability risk. This
information can be compared to
the Active Service Contract Cost
Analysis output to determine the
service contract cost
differential and can highlight
opportunities for cost reduction
or exposure to higher than
acceptable ad hoc service costs
and/or asset downtime.
Service Level Convergence and
Optimization uses
the output of the Active Service
Contract Cost Analysis and the
Work Flow-based Service
Requirements Analysis to develop
an information-based service
strategy that reflects actual
lab asset service requirements
based on asset usage and asset
service risk. This output can
form the basis of future lab
service quotation solicitations.
Service Requirements RFP and
Vendor Selection Support
starts with the output of the
Service Level Convergence and
Optimization assessment and
creates a comprehensive set of
lab asset service requirements
that can be used to generate a
Request for Proposal (RFP). The
RFP forms the core of future
service contract negotiations
and the entire service supplier
selection process.
Once
the supplier selection process
is concluded and a consolidated
service contract is in place,
upon request we will handle
Lab Maintenance Contract
Management on an
ongoing basis for
agreed-upon defined term.
